Programs

Fingers moving letter tiles showing Perspective and Retrospective

Employee Engagement Program

Employee turnover and disengagement costs companies money, time, and talent. Tap.Partners helps organizations retain and re-engage employees by guiding use of new team processes.  

Work with Tap.Partners to implement an iterative improvement methodology that thrives on employee experience, skills, and creativity. Tap into the ingenuity and innovation already available within your team to drive engagement, commitment, and shared success.

Expected Outcomes

  1. Increase and sustain current employee 
    • Engagement
    • Job satisfaction
    • Productivity
    • Sense of belonging (psychological safety)
    • Retention (decrease turnover)
    • Team trust
  2. Improve company community, culture, and reputation

Timeframe

  • 6 months (includes 3 iterative improvement cycles)

Team Resources

  • Stakeholders – Leaders, managers, and champions driving the employee engagement initiative. Approximately 2-4 hours for kickoff and follow-ups.
  • Core Sample – Representative sample of employees from cross section of departments to participate in retrospectives. Approximately 1 hour for each person for each cycle.
  • Captains – Teams or Individuals identified for specific improvements. Number of individuals and time involved depends on the improvement identified.

Process

  • Week 1: Kickoff – Tap.Partners to meet with 1-2 stakeholders and/or a team to discuss the existing or potential issue(s) and general expectations (timing, outcome) of Tap.Partners. 
  • Week 2-3: Data Gathering – Based on expectations set from the Kickoff, Tap.Partners will gather or review quantitative metrics and qualitative information.
  • Weeks 4-21: Three Cycles of Iterative Improvement – Tap.Partners explores the data points and trends that support, differ, or negate topics discussed during the kickoff meeting. For each cycle, we conduct small group “retrospectives” with the goal of identifying specific policies or practices to be continued, improved, initiated, or stopped. We also discuss how the improvement(s) may be implemented and how the employees can facilitate or contribute to the improvements. Based on the Retrospectives, Tap.Partners works with your company, team(s), and/or individuals to implement the improvements.
    • Weeks 4-9: First Cycle of Iterative Improvement
    • Weeks 10-15: Second Cycle of Iterative Improvement
    • Weeks 16-21: Third Cycle of Iterative Improvement
  • Week 22: Review – When setting expectations at the beginning of the cycle, we identified the metrics or standards by which to evaluate the success of the cycle. During the review, Tap.Partners reviews the metrics and standards that were agreed upon and prepares a written or verbal report with the findings as well as recommendations for  training, coaching, or mentoring of specific teams or individuals.

Continued Support

For teams who want to maintain their Employee Engagement Program and want ongoing assistance, Tap.Partners can continue to facilitate improvement cycles or can train, coach, and mentor individuals to facilitate the process of continuous improvement.

More Information

To learn more download the Tap.Partners Employee Retention Program Solution Brief or reach out to us at contact@tap.partners

Custom Programs

Tap.Partners is willing to work with organizations to identify a program that best fits the current needs and most pressing concerns. Our programs offer flexibility with opportunities to build upon current successes. For teams that want to account for their unique dynamics and existing processes, we can identify a specialized path with you to support the development, delivery, execution, and sustainability of your custom program.